Privacy Policy
Last Updated: October 20, 2025
Urban EV LLC (“Urban EV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit https://urbanev.com (the “Site”) or otherwise interact with us.
If you have questions or concerns, please contact us at contact@urbanev.com.
1. Information We Collect
We collect only the information necessary to operate our website and communicate with you.
Information you provide directly:
- Name, email address, or phone number if you contact us through our forms or email.
Information collected automatically:
- Your IP address, browser type, and general usage data (e.g., which pages are visited and how long you stay).
- This data helps us keep the site secure, improve performance and understand how visitors use it.
We do not collect sensitive personal information and do not sell or share personal information.
2. How We Use Information
We may use the information we collect to:
- Respond to your inquiries or requests;
- Maintain, monitor, and improve our website’s performance and security;
- Analyze site traffic and user behavior to improve our content and services;
- Comply with applicable laws or respond to lawful requests.
We do not use your personal information for targeted advertising or profiling.
3. Cookies and Tracking
This Site uses cookies and similar technologies to function properly and understand how visitors interact with our content.
a. Essential Cookies
Our hosting provider (Webflow) uses essential cookies for site functionality, security, and performance. Some cookies are set by Google recaptcha service to identify bots to protect the website against malicious spam attacks. These essential cookies cannot be disabled.
b. Analytics Cookies (Google Analytics)
We use Google Analytics to analyze how users engage with our Site.
Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on each page.
This information helps us improve the user experience and website performance.
Google may use this data in accordance with its own privacy policy, available at: Google Privacy & Terms
You can also opt out of Google Analytics by:
- Installing the Google Analytics Opt-out Browser Add-on, or
- Adjusting your cookie preferences using our on-site consent banner (powered by CookieYes).
c. Consent Management (CookieYes)
We use CookieYes to display a cookie banner and manage consent preferences.
CookieYes automatically categorizes cookies and allows visitors to opt out of non-essential cookies, such as analytics.
You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
4. How We Share Information
We do not sell, rent, or trade your personal information. We may share limited data with trusted service providers (like Webflow or Google Analytics) who help us operate the Site. These providers process information only as instructed by us and are subject to confidentiality obligations.
5. How We Protect Information
We use reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
6. Your Privacy Rights
If you are a resident of California or another U.S. state with privacy laws, you have the right to:
- Know what personal data we collect and how it’s used;
- Request access to or deletion of your personal data;
- Opt out of the sale or sharing of personal data (we do not sell personal data);
- Limit the use of sensitive personal information (we do not collect such information).
You can manage your preferences or opt out of analytics cookies using the CookieYes banner or by contacting us at contact@urbanev.com.
We may need to verify your identity before processing privacy requests.
7. Children’s Privacy
Our website is not directed toward children under 18, and we do not knowingly collect personal information from minors.
8. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will include a new “Last Updated” date. Continued use of the Site means you accept those changes.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Urban EV LLC
2438 31st Ave
San Francisco, CA 94116
United States
Email: contact@urbanev.com